Smit, CEO, UM, joins fellow agency leaders to share what they are doing to motivate and retain talent amid the industry’s ‘great resignation’.

“We are very proud of our ability to attract and retain top talent at UM. For the past three years, our turnover has been less than 10%, which is significantly lower than the industry average (30%+).” She attributes this to how UM recruits and develops talent based on the agency’s core values of Curiosity, Candor, Courage, Caring, Community and Commitment. 

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